About PCF Bank

PCF Bank was established in 1994 to bring two qualities into motor vehicle, SME asset finance and property finance: simplicity and customer focus

We are a specialist in these areas and have helped over 70,000 consumers and businesses by providing them with hire purchase, finance lease and mortgage facilities. Now, we are applying the same qualities with which we made our reputation to the wider world of banking.

Simple banking at your service

In December 2016, we were authorised as a bank. This is supported by more than 20 years of solid growth, both organic and through acquisition. With a finance portfolio of over £250 million, and 13,500 customers, you can rest assured that our professional and personable service has been thoroughly tested.

We offer not only the services on which PCF Bank was built, but an equally competitive range of savings products for our customers. Developing into a bank has made us more competitive and flexible, allowing us to better serve our existing customers, and also to attract more new customers who can benefit from our simple, personal, approach to finance.

Independent and innovative

At PCF Bank, simplicity is more than just a buzzword – It is a tangible benefit that we seek to deliver. One of the ways in which we achieve this is through our independence. It enables us to have short lines of communication, so that we can make quick decisions. Another important way in which we differentiate ourselves from other providers is through innovation: in particular, the development of our own internet-based proposals system, eQuote, and our internet-based application process for savings customers. These systems allow us to process applications for finance and savings accounts with new levels of speed and efficiency.

Experts you can rely on

We think that customer focus is easy to define: employing the best people, to deliver the best service, for each of our customers on an individual basis. As a result, our highly skilled and experienced underwriters evaluate all applications for finance on a case-by-case basis, rather than simply relying on credit scorecards. Like everyone who works at PCF Bank, their main objective is to offer a service that is professional and personal, forging lasting relationships with our customers that benefit everyone involved.


Introduction to PCF Group by CEO, Scott Maybury

Tim Franklin

Non-Executive Chairman

Tim has a financial services background and has worked in banking for a number of organisations for over 30 years. He is currently a non-executive director at the Post Office – the UK’s largest financial services retailer by number of outlets. Tim sits on the Audit Committee at the Post Office and also chairs the Post Office Advisory Council. He is also Senior Independent Director at HM Land Registry. Tim is an ILM qualified Level 7 Coach and works extensively with senior executives across many industries both in the UK and internationally.

Christine Higgins

Non-executive Director

Christine is a Chartered Accountant with over 25 years experience in financial services working for UK and international banks. After leaving University, Christine worked as an accountant in public practice and in financial services before moving into corporate finance. Over the last 7 years she has served as a non-executive director on a number of boards in the health, housing, leisure and finance sectors, including as chair of the audit committee. She is currently a non-executive director at the Buckinghamshire Building Society and at CSMA Boundless. Christine joined the Board as a non-executive director and Chair of the Audit Committee in June 2017.

David Morgan

Non-Executive Director

David was appointed as a non-executive director in July 2012. He has over thirty-five years' experience in international banking, building his career at Standard Chartered Bank in Europe and the Far East. Since leaving Standard Chartered in 2003 he has been involved in a range of business advisory and non-executive roles. He is currently a non-executive director of Somers Limited, Bermuda Commercial Bank Limited, Waverton Investment Management Limited. He is also Chairman of Harlequin FC, the Premiership rugby club.

David Titmuss

Non-executive Director

David has over 25 years’ experience in both large and smaller financial services organisations with a particular emphasis on customer acquisition and database management. His corporate background includes working at a senior level in public and privately backed businesses. He has also led companies both as CEO and as a board director. Latterly David headed the marketing function of webuyanycar.com and is recognised as an expert in digital marketing and advises businesses on cost effective customer acquisition and marketing in the digital space. David joined the board as a non-executive director and as Chair of the Remuneration and Nomination committee in June 2017.

Mark Brown

Non-executive Director

Mark has been Chairman of Stockdale Securities since November 2014. He was previously Chief Executive of Collins Stewart Hawkpoint and brings a wealth of experience and leadership in both small and large financial services business. Having worked as Global Head of Research for ABN AMRO and HSBC and as Chief Executive of ABN’s UK equities business, Mark led the successful turnaround of Arbuthnot Securities followed by Collins Stewart Hawkpoint.

Scott Maybury

Chief Executive

Scott holds a degree in business studies and is a qualified accountant. He spent six years with BHP-Billiton, Australia’s largest multi-national corporation and five years with McDonnell Douglas Bank. He is one of the founding directors of PCF Group plc and was previously Finance Director until October 2008

David Bull

Finance Director

David holds a first class degree in Mathematics and Statistics and is a qualified chartered accountant. After qualifying in 1996, he has worked in the Banking sector across a number of institutions including KPMG, Deutsche Bank and was interim Chief Financial Accountant at the Bank of England. Recently David worked as Director of Finance and Company Secretary at Hampshire Trust Bank plc where he was instrumental in setting up the banking operations of that specialist challenger bank.

Robert Murray

Managing Director

Robert holds the ACIB Banking Diploma and has over thirty-five years banking and finance experience. He heads both the Business and Consumer Finance Divisions and has extensive experience in lending to personal, corporate and international customers. He is one of the founding directors of PCF Group plc.

Adam Thrower

Head of Savings & Social Media

Adam is responsible for a team to on-board savings customers, provide support and ensure an excellent customer experience. He has worked in this industry for many years with both high street and smaller specialist banks. Adam joined the Bank during the 2016 application process.

Alisa Anderson

HR & Office Manager

Joined PCF Group in May 1997. Alisa is responsible for ensuring the efficient running of the Reception, Office & Administrative functions. She manages Group HR, payroll and employee benefit schemes.

Andrew Barber

Head of IT & Change Management

Joined PCF Group in June 2002. Andrew is responsible for developing IT strategy within the Group as well as overseeing the effective and efficient operation of all technology solutions within the Group. Andrew also provides project management expertise to the Group using PRINCE2 to ensure all projects adhere to best practice.

Dan Kench

Head of Credit Control

Joined PCF Group in October 2000. Dan is responsible for the overall management of our Collections, Recoveries & Legal Departments, where his primary objective is to manage the effective performance of our credit agreements, while also ensuring through effective training, policies and procedures, our customers are treated fairly and professionally.

Huw Jones

Head of Operations

Joined PCF Group in October 2000. Huw is responsible for the paying out of new finance agreements for both the Consumer and Business Finance Divisions. His primary objective is to ensure the efficient processing of finance documentation, with prompt payment to suppliers.

Jason McCabe

Head of Risk & Compliance

Jason is responsible for the second line of defence at the bank. This includes reinforcing and embedding the risk, compliance and financial crime frameworks across the business. Jason joined the Bank during the 2016 application process.

Jim Coleman

Head of Treasury

Jim is responsible for the treasury activities of the bank. This includes ensuring that the bank maintains adequate funding and liquidity to meet all regulatory requirements. Jim joined the Bank during the 2016 application process.

Joe Davison

Business & Broker Development Manager

Joined PCF Group in September 2014. Joe manages our strong network of broker relationships within the Business Finance Division, ensuring that systems and training are kept up to date. Joe is also responsible for managing the performance of the new business team to maintain our strong broker contacts.

Peter Larcombe

Head of New Business

Joined PCF Group in July 2002. Peter is responsible for the overall management of new business operations. His primary objective is to manage the effective performance of the new business team, ensuring good productivity and efficiency while providing a high standard of customer service

Robert Hobbs

Head of Finance

Joined PCF Group in January 2007. Robert is a Chartered Management Accountant and manages the Group's accounting and taxation operations including production of monthly, interim and annual financial reports under the IFRS framework.

Corporate Governance and the Board of Directors

The Board consists of 5 non-executive and 3 executive directors and is chaired by Tim Franklin, an independent non-executive director. The Nomination and Remuneration Committee considered the appropriateness of the Board’s composition during the year and concluded that it has the appropriate mix of skills and experience to fulfil its responsibilities. The Board meets no less than 9 times a year and its primary responsibility is to provide leadership to the Group, set the Group’s strategic objectives and to develop robust corporate governance and risk management practices. The Board delegates specific powers to other committees, details of which are set out below.

Executive Committee

The Executive Committee (ExCo) consists of 3 executive directors and the senior management of the Group with functional responsibilities. It is chaired by Scott Maybury and meets monthly to deliberate and take policy decisions on the effective and efficient management of the Group. It also serves as a processing forum for issues to be discussed at the Board level. ExCo’s primary responsibility is to ensure the implementation of strategies approved by the Board, provide leadership to the management team and ensure efficient deployment of the Groups resources, including capital and liquidity.

Audit and Risk Committee

The Audit and Risk Committee (ARC) consists of 3 non-executive directors and is chaired by Christine Higgins, an independent non-executive director. ARC meets no less than 4 times a year and is primarily responsible for monitoring the integrity of the Group’s financial statements, the effectiveness of the internal audit function and external auditor, and the effectiveness of the internal controls and risk management systems.

Nomination and Remuneration Committee

The Nomination and Remuneration Committee consists of the 5 non-executive directors and is chaired by David Titmuss. The Committee meets no less than 4 times a year and is primarily responsible for reviewing the structure, size and composition of the Board, the performance of the executive directors, and succession planning and remuneration of the directors and other senior executives.

Remuneration Policy and Disclosures

The approach taken by PCF Group plc (“Group” or “PCF”) in respect of remunerating its staff emanates from a combination of regulatory guidance and in particular the dual-regulated firm’s Remuneration Code SYSC 19D, as appropriate for Level 3 firms, and the rules on remuneration as published by the Prudential Regulation Authority (PRA) and Financial Conduct Authority (FCA). Due to the size of our business, the Group applies the dual-regulated firm’s remuneration principles proportionality rule, SYSC 19D.3.3R (2), to ensure the practices and processes we promote are appropriate to our size, internal organisation, and the nature, scope, and complexity of activities. In applying PRA and FCA guidance, PCF classifies its employees as either Code or Non-Code Staff. Code Staff are comprised of Executive and Non-Executive Directors, and other Code Staff which includes Senior Managers covered by the Senior Managers Regime. No staff have been classified as Material Risk Takers. Other key individuals are covered under the scope of the Conduct Regime. Information on the Group’s Remuneration Code is set out in its Pillar 3 Remuneration Disclosures in the Financials subsection of the Investors section of our website www.pcf.bank in February 2018.